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dc.contributor.authorSingh, Jasbir-
dc.date.accessioned2019-03-25T12:33:46Z-
dc.date.available2019-03-25T12:33:46Z-
dc.date.issued2015-01-01-
dc.identifier.issn2320-317X-
dc.identifier.urihttp://localhost:9090/jspui/handle/123456789/16-
dc.description.abstractThis paper discusses the evolution, principles, stages and the implementation of TQM in Special Libraries. Special Libraries, due to their unique nature, are forced to implement strategies that will prove their contribution to the bottom-line of the organization and at the same time allow holistic and strategic measurement and evaluation to take place. Libraries and librarians are required to demonstrate to top management that they are getting a good return on their investments in the libraryen_US
dc.language.isoenen_US
dc.publisherLibrary Progress internationalen_US
dc.subjectLibrary Scienceen_US
dc.titleConcept of Total Quality management in Special Library: an overviewen_US
dc.typeArticleen_US
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